Privacy Policy
LAB 537 is incorporated under the laws of Florida, USA, located at 122 E. Main St STE 410, Lakeland, Florida 33801, USA. We provide software and infrastructure solutions for Telecom and Money Sender companies.
This privacy policy (“Policy”) explains how we treat your personal data and protect your privacy when you use our website www.palmerlatam.com (“Website’) to contact us, to learn more about us, our services and products. By visiting our Website, you agree that LAB 537 can use your data in accordance with our privacy policies.
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Ways we collect your personal information
We collect and use your data for several, different purposes related to your use of the Website. We process your personal data only when applicable laws allow for such processing.
We process your personal data, which you provided to us or which, we collect when you use the Website.
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Information we receive from you
How we use your information
* To respond to your requests. We will use your information provided by you via the Website’s contact form to engage in a relation with you, to validate your identity or residence (e.g., if you contact us for information about business relation or want to exercise your rights related to personal data processing).
* For research and analytics. We will use your information to analyze how you view our products and to evaluate individual and collective use of our Website and interest in our products.
Please note that we may combine information that we collect about you (including automatically collected information, described below) with other information we obtain about you, and use such combined information in accordance with this Policy.
We also aggregate and/or anonymize information collected through the Website. We use anonymized and/or aggregated data for any purpose, including without limitation for research and marketing purposes.
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What is the legal basis for processing of your personal data
We process your personal data on the following legal grounds:
Legitimate Interests. We process your personal data to fulfil our legitimate interests in commercial activities in ways that are not overridden by your interests or fundamental rights and freedoms, e.g.: (i) customer service, (ii) protecting our customers, personnel and property, and (iii) managing legal or regulatory issues Legal Compliance. In some cases, we are obliged to process personal data to comply with our legal obligations.
Your Consent. We process personal data on the basis of consent, which you can always withdraw.
Performance of a contract with you. We process your personal data based on our Terms & Conditions applicable to your use of our Website.
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How we share your information
We may disclose your data: (i) to our vendors that work on our behalf, (ii) if we are required to do so by law or for any legal proceedings or by law enforcement or other entities that present valid legal process or in our discretion, unless otherwise prohibited by law, to protect human safety, our rights or the rights of others, and to prevent fraud, (iii) to meet certain legal compliance requirements (e.g., anti-money laundering laws), (iv) to enforce the Policy or other contracts with you, including investigation of potential violations thereof, and (v) as part of a sale or merger of our business assets, including in contemplation of such transactions (e.g. due diligence).
We may disclose aggregate, anonymous, or de-identified information about users for research, compliance, promotional or other purposes.
We may disclose your personal information to our authorized employees insofar as reasonably necessary for the purposes set out in this privacy policy.
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How long do we keep your data
We keep your personal data as long as it is necessary to fulfil the purposes for which we collected it. We will retain your personal data processed on the basis of (i) a legitimate interest pursued by us, for the period necessary to fulfil the purposes for which we collected the personal data or until you object the processing, (ii) a necessity to comply with our legal obligation, for the period necessary to comply with a legal obligation (e.g. under tax or accounting regulations), (iii) your consent, for the period necessary to fulfil the purposes for which we collected the personal data or until you withdraw your consent.
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Your rights
You may have certain rights in respect of information that identifies you as defined by applicable laws:
*right to access your personal data –right to demand an access into your personal data processed by us and to request a copy of your personal data being processed by us
* right to rectify your personal data –right to have incorrect or incomplete personal data corrected
* right to erase your personal data – where legally envisaged you may have the right to have your personal data deleted under certain circumstances. In specific cases, the right to deletion may be excluded
* right to data portability – under certain circumstances, you may have the right to get the personal data that was provided to us by you free of charge in a machine-readable format
* right to object to processing – right to object to processing on grounds relating to your particular situation that may be applicable where your personal data is processed on the legal basis of our legitimate interest
* right to lodge a complaint with the supervisory authority –right to appeal to a competent supervisory authority against the method of the processing of your personal data
* right to withdraw your consent –right to revoke your consent at any time, without affecting the lawfulness of processing based on your consent before withdrawal.
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What information do we collect
We collect: (i) your IP addresses,(ii) location information, (iii) unique device identifiers, (iv) IMEI number, and (v) other information about your computer or device(s), browser types, browser language, operating system, mobile device carrier information, the state or country from which you accessed the Website.
We may also collect information about how you interact with the Website, e.g. when you exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and order of viewing them, statistical information about the use of the Website, the amount of time spent on particular pages, the date and time you used the Website, the frequency of your use of the Website, error logs, and other similar information.
We also may include pixels or beacons in email messages, newsletters and other electronic communications to determine whether the message has been opened and for other analytics, personalization and advertising. As we adopt additional technologies, we may also gather additional information through other methods.
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General
We reserve the right to update the practices described in this Policy at any time. Please check here periodically. If we make any material changes, we will notify you as required by law.